Service Reviews For Sport Clips Haircuts of Tupelo

Always liked SportsClips, But when you change your hours, you need to change them online also. shows close at 8pm online I work till 6pm arrive at SportsClips at 6:30pm walk in and am refused service. They said I am passed the sign in time, that the time online is wrong!! Needed a hair cut for a Funeral and all I got was sorry!!!!

I called at 3:30 on Sunday afternoon to ask if stylists were still accepting walk-ins. I know they close early on Sundays (5:00 or 6:00) and didn’t want to make the trip if it wasn’t necessary. I called at least 12 times. I always got an audio recording that said my call was being screened because it looked like a suspicious number, and told me to hang-up. I figured it was like the call blocker we have on iPhone: block unknown or spam calls. If a person calls you again from the same number, the call will not be blocked. I tried calling over and over, and I got the same message. The app for signing in said the location was closed, but the website and Google ad both say it is currently open. Making a bad impression without ever having met or spoken to the customer; wow. Sports Clips managers and administrators, I suggest you pay more attention to customer service satisfaction and basic shopkeeping tasks (eg., update your website and respective ads if your hours of operation are not accurate, turn off your call blocker so your customers can reach you, or personalize a voicemail salutation with accurate information). These are two critical KPI. I’ll let this hair grow and go to the stylists at the Sports Clips in Oxford. They’re great.

You know when I look online and it says open till 8 and I call and ask and get told the same thing,you would figure that when I drbe for 30 minutes to get there and walk in before 7,I could get a haircut instead of being told yall were closed...been using yall for a when now nc of being open late..pretty dissatisfied right now as I just got off work and needed the cut pretty bad..thanks for wasting my time and gas..I'll be looking to get my hair cut somewhere else..